Adelphi Health Services Center

Health Insurance Information

Insurance Information

» AIG Insurance home page

The fee for the school insurance (Magna Care) is $1,377 dollars for 2014-2015 (August 15, 2014 through August 15, 2015) and $786 for those who are enrolling in the spring semester 2015 as a new student.  There is no partial fee for students attending the university in September who may graduate in December or leave the university during the year.  The policy continues on for the full year regardless.

Policy Brochures

Please note: that until you complete the enrollment form, the company will not have your information in their system until after the enrollment deadline which is October 15 for the fall semester and March 15 for the spring semester. Therefore, we suggest for all students who are keeping the school insurance, go to the website and enroll, this will enable you to print a temporary ID card as well as have any claims processed from August 15 forward without waiting for the information to be sent to the company.

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Insurance Requirements for 2014-15

Attention Residential and International Students for 2014-15:
Health Insurance is mandatory for all residential and international students. The school will automatically place these students on a pre-selected policy. If a student has comparable coverage they may apply for a waiver during the waiver period only:

Fall Semester is July through October 15

Spring Semester is January through March 15
(only new university students may apply for this waiver).

Students who wish to waive the insurance policy: Prior to purchasing your own policy, you must ensure the following guidelines are met.  If your policy does not meet these requirements, you will not be able to waive the school insurance. Waivers must be done annually (every year) in the fall semester.

Unlimited plan maximum as well as:

  • Medical Evacuation: $25,000 maximum per Covered Person
  • Repatriation of Remains:  $25,000 maximum per Covered Person
  • Deductible: No higher than $150 In-Network / $300 Out-of-Network
  • Co-insurance: no lower than 80% In-Network / 60% Out-of-Network
The current fee for the academic year 2014 through 2015 (beginning August 15th, 2014 and ending August 15th, 2015) is $1,377.  This will be billed directly to your tuition statement and is listed as “Medical Insurance Plan.”  If you have comparable insurance and want to waive the school plan you MUST do so by the above indicated deadlines. There are NO exceptions.

Please note: on the AIG insurance home page, on the right side of the screen is a light green box with a dark green header titled Student Help Desk, in this box there is a link to a “Video: Set up your account”  please view this video prior to calling for assistance as most of your questions will be answered here. 

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Insurance Waivers for Residential and International Students ONLY

Students who wish to waive the insurance policy:  Prior to purchasing your own policy, you must ensure the following guidelines are met.  If your policy does not meet these requirements, you will not be able to waive the school insurance. Waivers must be done annually (every year) in the fall semester.

Unlimited plan maximum as well as:

  • Medical Evacuation: $25,000 maximum per Covered Person
  • Repatriation of Remains:  $25,000 maximum per Covered Person
  • Deductible: No higher than $150 In-Network / $300 Out-of-Network
  • Co-insurance: no lower than 80% In-Network / 60% Out-of-Network

US Residents: Before attempting the waiver process you will need the following information:

  1. Your current insurance card (front and back).
  2. The card must have the insurance ID number on it.
  3. Your school ID number.
  4. An email address that you will monitor for correspondence from insurance company regarding the status of your waiver.
  5. Your account login will be this email address and a password you create.
  6. Be sure to include @studentinsurance.com in your contact or safe senders list.

» Apply for a waiver

Please note: on the link above, on the right side of the screen is a light green box with a dark green header titled Student Help Desk, in this box there is a link to a “Video: Set up your account”  please view this video prior to calling for assistance as most of your questions will be answered here. 

When completing the application please be extremely careful when entering your policy number and phone number.  Accurate information is essential to the waiver being granted, please double check the information.

Failure to waive the insurance or pay the fee does not relieve you of this responsibility. If you do not apply for and receive the waiver, you will be responsible for the cost of the insurance on your bill.  A financial hold will be placed on your account preventing you from registering for future classes, graduation or receiving official transcripts.

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Voluntary Insurance Enrollment

If you are a commuter student who wishes to enroll in the school insurance, you must be a registered student. 

» Learn more about voluntary enrollment

The enrollment period is the same as the waiver period:  If you do not enroll within these deadlines, your application will not be accepted by the company unless you meet criteria for a qualifying event.

Fall Semester is July through October 15

Spring Semester is January through March 15
(only new university students may apply for this waiver).

Payment for Voluntary Enrollment
When you process the enrollment form, your student account will be charged for the cost of the insurance within one to two weeks.  You are responsible for paying the fee in person at the cashier’s office on the Garden City campus or paying on-line through your student account with a credit card.  Payment cannot be accepted at the Health Services office in Garden City.  If you wish proof of insurance immediately, you may print an ID card on-line by following the link on the AIG insurance home page.

Failure to pay the fee does not relieve you of this responsibility. If you do not pay your bill in a timely fashion (within 30 days) you may be assessed late fees by the University and a financial hold will be placed on your account preventing you from registering for future classes, graduation or receiving official transcripts.

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Student Accident/Injury Policy

Every registered Adelphi student (regardless of home campus) is entitled to a $2,000 accident/injury policy.  If at any time a student encounters an accident or injury (whether on campus or off-campus) that requires medical treatment, the Adelphi Accident/Injury policy will act as a co-insurance to your primary insurance.  If you do not carry primary insurance you could submit for re-imbursement up to $2,000 for reasonable and customary care.

Process
Seek treatment immediately without delay.  If you are on the Garden City campus the Health Services office is open 24 hours a day, 7 days a week when school is in session and is free for all students.

If you are treated at an outside facility, your primary insurance is your policy or your parent’s policy, etc.  Once payment is made by that policy, remainder of bills such as co-pays, deductibles, pharmacy bills, can be submitted through the insurance company for re-imbursement.  You have approximately 60 days to submit a claim regarding an accident or injury.

To submit the claim, go to the AIG website, log in (if you are not enrolled you will need to enroll):  Once you are logged in you may complete an on-line claim form, print a copy and mail in with the original receipts for re-imbursement.  The claim DOES NOT need to be signed by a school official unless you are a collegiate athlete and the injury occurred during practice or a game.

Remember, this is only an accident/injury supplemental policy and is secondary to your primary insurance.

If you are a collegiate athlete and are injured during practice or a game, you must notify your coach and trainer.  They must sign off on your claim for submission.

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Contact Us

AIG Customer Service
p - 1.888.622.6001

Adelphi Health Services Insurance Questions
e - studenthealthinsurance@adelphi.edu
(A representative will respond within 48 hours.)

Please note: that until you complete the enrollment form, the company will not have your information in their system until after the enrollment deadline which is October 15 for the fall semester and March 15 for the spring semester.

Therefore, we suggest for all students who are keeping the school insurance, go to the website and enroll, this will enable you to print a temporary ID card as well as have any claims processed from August 15 forward without waiting for the information to be sent to the company.

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Broker:
Frank Crystal & Company
Financial Square
32 Old Slip
New York, NY 10005
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Contact
For additional information, please contact:

Health Services Center
Waldo Hall
Adelphi University
P.O. Box 701
Garden City, NY 11530-0701
p - 516.877.6000
f - 516.877.6008

This page was last modified on September 12, 2014.
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